HID-2138

21.5" Medical Cart Computer for Ward-Round Service

INTRODUCTION

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Front full flat IP65 cover & anti-microbial chassis for easy disinfection

Built-in NFC for quick nursing staff identification

Rich USB ports (USB type C full function incl.) for flexible peripheral device connection

TPM 2.0 support for critical patient data access control

Intel 11th Core i7/i5/i3 Celeron CPU supported

LED reading light facilitates ward-round service during night shift

EPB-1001 add-on power module option for mobile applications

CE/FCC/Medical UL certified

Introduction

Specification

Document

Product Introduction

Below is the basic introduction and description of the product’s uses and other relevant information.

Device Features

Medical Grade Safety – safe to use around patients and sensitive equipment

Modular Expansion System – optional peripherals like USB WIFI dongle, webcam, barcode, M.2 5G module and handset to support a wide range of clinical workflows

USB Type C full feature – streamlines cabling for power in/out, video, and data transfer in a single connection

Expansion slot – 1 PCIe low profile supporting high-performance add-on cards in compact systems and 1 M.2 Key B for storage expandability

Device Applications

Ward Rounding – mounted on a medical cart, its lightweight and compact design with PCAP touch makes it ideal for ward rounding tasks like accessing EMRs and giving patient updates directly at bedside

Telehealth – rich I/O ports allowing medical PTZ camera and vital sign devices integration for patients to remotely receive medical consultations and real-time diagnosis which traditionally require an in-person visit

Pharmacy – enables medication management through integration with barcode, NFC, and handset for tasks like medication verification and inventory controls

Flexible Deployment in Medical Environments – USB WIFI dongle and full feature USB-C enables wireless access, fast data transfer, video output while PCIe expansion allows for extra hardware

Product Specification

Expand the section to view detailed technical specifications and features of the product.

System Information

Processor

11th Generation Intel® Core™ i7/i5/i3/Celeron Processor

Platform Controller Hub

Integrated in processor (SOC)

System Memory

Two 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max

I/O Chipset

IT8528E

Watchdog Timer

H/W reset, 1sec. – 65535sec./min.1sec. or 1min. step

H/W Status Monitor

CPU temperature monitoring
System temperature monitoring
VCORE voltage monitoring
VIN voltage monitoring

TPM

Onboard NuvoTon NPCT754AABYX support TPM 2.0

OS Support

Win10 / Win11/ Linux

Expansion

M.2

1 x M.2 Key B slot for 4G/5G

Storage

Solid State Drive

1 x 2.5" SATAIII SSD

M.2

1 x Key B 256GB storage

Display

LCD Size

21.5"

Display Type

Full HD

Resolution

1920 x 1080

Pixel pitch

0.24795 (H) x 0.24795 (V)

Luminance

250 cd/m2

Contrast ratio

1000:1

Viewing angle

178°/ 178°

Backlight

LED

Touch Type

Projective capacitive multi-touch up to 10 points

Touch Light Transmission

86%

I/O Ports

USB Port

2 x USB 2.0
2 x USB type C (USB 3.1, display, 5V/3A 15W power output & 15V power input)

LAN Port

2 x RJ-45

COM Port

1 x RS-232 (optional)

Audio

Audio Codec

Realtek ALC888S

Speaker Output

2 x 2W

Ethernet

LAN Chipset

1 x Intel® I219LM 2.5 GbE Ethernet
1 x Intel® I225LM or I226LM 2.5 GbE Ethernet

Ethernet Interface

10/100/1000/2500 Base-Tx GbE compatible

Wireless Communication

WLAN

Optional WiFi dongle

Data Collection

NFC

Built-in NFC module

Camera

Optional front 5.0M AF camera

Power Requirement

DC Input

19V

DC Input Connector

Lockable DC Jack

Adapter

Medical grade
Input: 100~240 Vac/50~60Hz;
Output: 90W adapter (19V/4.74A)

Certification

Safety

CE : IEC/EN60601-1-2
FCC : Part 15 class B
UL60601-1

Mechanical & Environmental

Dimension (mm)

539.6 x 342.6 x 45.2

Weight (kg)

4.5

Construction

Plastic

Color

White

Finishing

Anti-microbial

Mounting

VESA 75 x 75/ 100 x 100 mm

Operating Temp.

0°C ~ 40°C (32°F ~ 104°F)

Operating Humidity

0% ~ 90% relative humidity, non-condensing

Storage Temp.

-30°C ~ 70°C (-22°F ~ 158°F)

System Fan

Fanless

Vibration Test

With SSD/mSATA : 1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30min/axis

Shock Test

With CF/SSD : 10Grms, IEC 60068-2-27, half sine, 11ms

IP Rating

Front IP65

Ordering Information

HID-2138-114-A1R
21.5” Tiger Lake Medical Multi-Touch Panel PC,
Intel Core i5-1145G7E/8GB Memory/256GB M.2/NFC/2USB/2TypeC/ 2LAN/SPK/LED reading light/19V Medical Adapter
HID-2138-118-A1R
21.5” Tiger Lake Medical Multi-Touch Panel PC,
Intel Core i7-1185G7E/8GB Memory/256GB M.2/NFC/2USB/2TypeC/ 2LAN/SPK/LED reading light/19V Medical Adapter

RCC-HID-WIFI-01R WIFI Dongle for HID-2138

RCC-HID-BCSCAN-01R Barcode Scanner Kit for HID Series

ACC-ARM-D41R VESA Stand 75/100 CA-MT01-07 White

ACC-ARM-D49R HID Black Stand VESA 100x100/ 75x75

Power Cord:

EUE170203183DR

US E1702031835R

JP E170203183BR

UK E170P060370R

AU E1702031800R

BIOS

Chipset

Audio

Graphics

LAN

Design Document

Manual

Other Driver

BIOS

No.

Title

Description

Operating System

Release Date

Download

(H2138-0H)HID-2138 BIOS 1.10 CS:F7EEH,P/N:E1512H18001R

2023.11.01

(H2138-0G)HID-2138 BIOS 1.00 CS:CFFAH,P/N:E1512H18000R

2023.11.01

Chipset

No.

Title

Description

Operating System

Release Date

Download

Intel_Tiger Lake_Chipset_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Audio

No.

Title

Description

Operating System

Release Date

Download

Realtek_Audio_UI_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Realtek_ALC888S_Audio_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Graphics

No.

Title

Description

Operating System

Release Date

Download

Intel_Tiger Lake_Video_Win11_64

Windows 11 64bit

2023.11.01

Intel_Tiger Lake_Video_Win10_64

Windows 10 64bit

2023.11.01

LAN

No.

Title

Description

Operating System

Release Date

Download

Intel_I219LM_I255LM_I226LM_Lan_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Design Document

No.

Title

Description

Operating System

Release Date

Download

HID-2138 system drawing

2024.01.26

Manual

No.

Title

Description

Operating System

Release Date

Download

HID-2138 5th Quick Reference Guide

2025.02.14

Other Driver

No.

Title

Description

Operating System

Release Date

Download

USB to UART_PL2303GC_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

SparkLan_WUBT-239ACN(BT)_Wifi&BT_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Intel_Tiger Lake_RST_RAID_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Intel_SOL_ME_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

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