HID-2138

21.5" Medical Cart Computer for Ward-Round Service

INTRODUCTION

DATASHEET

GET A QUOTE

Front full flat IP65 cover & anti-microbial chassis for easy disinfection

Built-in NFC for quick nursing staff identification

Rich USB ports (USB type C full function incl.) for flexible peripheral device connection

TPM 2.0 support for critical patient data access control

Intel 11th Core i7/i5/i3 Celeron CPU supported

LED reading light facilitates ward-round service during night shift

EPB-1001 add-on power module option for mobile applications

CE/FCC/Medical UL certified

Introduction

Specification

Document

Product Specification

Expand the section to view detailed technical specifications and features of the product.

System Information

Processor

11th Generation Intel® Core™ i7/i5/i3/Celeron Processor

Platform Controller Hub

Integrated in processor (SOC)

System Memory

Two 260-pin DDR4 3200 MHz SO-DIMM socket, supports up to 64GB max

I/O Chipset

IT8528E

Watchdog Timer

H/W reset, 1sec. – 65535sec./min.1sec. or 1min. step

H/W Status Monitor

CPU temperature monitoring
System temperature monitoring
VCORE voltage monitoring
VIN voltage monitoring

TPM

Onboard NuvoTon NPCT754AABYX support TPM 2.0

Expansion

1 x Low profile PCIe
1 x M.2 Key B for 4G/5G

Storage

Solid State Drive

1 x 2.5" SATAIII SSD

M.2

1 x Key B storage (256GB)

Display

LCD Size

21.5"

Display Type

Full HD

Resolution

1920 x 1080

Pixel pitch

0.24795 (H) x 0.24795 (V)

Luminance

250 cd/m2

Contrast ratio

1000:1

Viewing angle

89(U), 89(D), 89(L), 89(R)

Response time

22 ms

Backlight

LED

Touch Type

Projective capacitive multi-touch up to 10 points

Touch Light Transmission

86%

Touch Controller

USB touch (EETI EXC3188)

I/O Ports

USB Port

2 x USB 2.0
2 x USB type C (Output: USB 3.1, display, 5V/3A 15W; 15V power input)

LAN Port

2 x RJ-45

COM Port

1 x RS-232 (optional)

Audio

Audio Codec

Realtek ALC888S

Speaker Output

2 x 2W

Ethernet

LAN Chipset

1 x Intel® I219LM 1 x Intel® I225LM or I226LM

Ethernet Interface

10/100/1000/2500 Base-Tx GbE compatible

Wireless Communication

WLAN

Optional WiFi dongle

Data Collection

NFC

Built-in NFC module

Camera

Optional front 5.0M AF camera

Power Requirement

Adapter

Medical grade
Input: 100~240 Vac/50~60Hz;
Output: 90W adapter (19V/4.74A)

Power Mode

AT/ATX (ATX is default setting)

DC Input Connector

Lockable DC Jack

DC Input

19V

Software Support

Win10 / Win11 / Linux

Certification

Certification Information

CE : IEC/EN60601-1-2
FCC : Part 15 class B
UL60601-1

Mechanical & Environmental

Dimension (W x L x H)

539.6 x 342.6 x 45.2 mm

Weight

4.5 Kg

Construction - Front

White plastic

Construction - Rear

White plastic

Finishing

Anti-microbial

Mounting

VESA 75 x 75/ 100 x 100 mm

Operating Temp.

0°C ~ 40°C (32°F ~ 104°F)

Operating Humidity

0% ~ 90% relative humidity, non-condensing

Storage Temp.

-30°C ~ 70°C (-22°F ~ 158°F)

System Fan

Fanless

Vibration Test

With SSD/mSATA : 1.5Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30min/axis

Shock Test

With CF/SSD : 10Grms, IEC 60068-2-27, half sine, 11ms

IP Rating

Front IP65

Ordering Information

HID-2138-114-A1R
HID 21.5"/1920 x 1080/i5-1145G7E/8GRAM/256GB M.2/NFC/2USB/2USBTypeC/2LAN/19V Medical Adapter

HID-2138-118-A1R
HID 21.5"/1920 x 1080/i7-1185G7E/8GRAM/256GB M.2/NFC/2USB/2TUSBypeC/2LAN/SPK/LED reading light/19V Medical Adapter
RCC-HID-WIFI-01R WIFI Dongle for HID-2138

RCC-HID-BCSCAN-01R Barcode Scanner Kit for HID Series

ACC-ARM-D41R VESA Stand 75/100 CA-MT01-07 White

ACC-ARM-D49R HID Black Stand VESA 100x100/ 75x75

Power Cord:

EUE170203183DR

US E1702031835R

JP E170203183BR

UK E170P060370R

AU E1702031800R

BIOS

Chipset

Audio

Graphics

LAN

Design Document

Manual

Other Driver

BIOS

No.

Title

Description

Operating System

Release Date

Download

(H2138-0H)HID-2138 BIOS 1.10 CS:F7EEH,P/N:E1512H18001R

2023.11.01

(H2138-0G)HID-2138 BIOS 1.00 CS:CFFAH,P/N:E1512H18000R

2023.11.01

Chipset

No.

Title

Description

Operating System

Release Date

Download

Intel_Tiger Lake_Chipset_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Audio

No.

Title

Description

Operating System

Release Date

Download

Realtek_Audio_UI_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Realtek_ALC888S_Audio_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Graphics

No.

Title

Description

Operating System

Release Date

Download

Intel_Tiger Lake_Video_Win11_64

Windows 11 64bit

2023.11.01

Intel_Tiger Lake_Video_Win10_64

Windows 10 64bit

2023.11.01

LAN

No.

Title

Description

Operating System

Release Date

Download

Intel_I219LM_I255LM_I226LM_Lan_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Design Document

No.

Title

Description

Operating System

Release Date

Download

HID-2138 system drawing

2024.01.26

Manual

No.

Title

Description

Operating System

Release Date

Download

HID-2138 5th Quick Reference Guide

2025.02.14

Other Driver

No.

Title

Description

Operating System

Release Date

Download

USB to UART_PL2303GC_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

SparkLan_WUBT-239ACN(BT)_Wifi&BT_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Intel_Tiger Lake_RST_RAID_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Intel_SOL_ME_Win10_Win11_64

Windows 11 64bit Windows 10 64bit

2023.11.01

Purpose of This Policy

Thank you for visiting "Avalue Healthcare Inc." (hereinafter referred to as "this website"). To help you understand how this website collects, uses, and protects the personal information you provide, please read the following information carefully.
Privacy Policy

The following privacy policy applies to the collection, use, and protection of personal data during your activities on this website. It does not apply to linked websites outside of this site, nor does it apply to personnel not authorized or commissioned by this website.
Collection, Processing, and Use of Personal Data
- When browsing this website or downloading files, this website does not collect any personal identification information.
- For online application services provided by this website, applicants must provide personal information such as name, ID number, contact phone number, email address, mailing address, and registered address as required by the relevant handling agencies.
- This website records users' IP addresses, access times, and pages viewed within the site. This data is used for internal analysis of website traffic and online behavior to improve service quality. The analysis is performed only on aggregate user behavior and does not involve individual user analysis.
- This website is obligated to protect the privacy of all applicants. Without your consent (or in the following situations), we will not modify or delete any personal data and files: 1. Through lawful means. 2. To protect or defend the rights or property of relevant individuals. 3. To protect the interests of related units of this website.
- This website will not sell, exchange, or rent any of your personal data to other groups, individuals, or private enterprises without your consent, except in the following cases: 1. To cooperate with legitimate investigations by judicial authorities. 2. To assist relevant authorities in their official investigations or uses. 3. Based on good faith, to disclose information as required by law or for the purpose of maintaining and improving website services.
Obligations of Individuals

If you provide any incorrect or false information, the relevant units of this website have the right to refuse you all or part of the services of this website.
Data Protection

This website’s servers are equipped with firewalls, antivirus systems, and other information security measures to strictly protect your personal data. Only authorized personnel have access to your personal data, and those handling the data are bound by confidentiality agreements. Violations of these confidentiality obligations will be subject to legal action. If it is necessary to commission relevant units to provide services due to business needs, this website will also strictly require compliance with confidentiality obligations and will take necessary inspection procedures to ensure compliance.
Links to External Websites

This website provides links to other websites. You may access other websites through the links provided. However, the linked websites are not subject to this website's privacy policy, and you must refer to the privacy policies of those linked websites.
Use of Cookies

This website will write and read cookies in your computer's browser. If you do not wish to accept cookies, you can set your browser's privacy level to high to refuse cookie writing, but this may result in some features of this website not functioning properly.
Website Security Policy
Any unauthorized attempts to upload or alter services and related information provided by this website are strictly prohibited and may violate the law.

For the purpose of website security and to ensure that this service can continue to serve all internet users, this website provides the following security measures
- Installation of firewall devices to restrict connections on specific communication ports to prevent illegal intrusion, thus protecting users' rights.
- Use of network intrusion detection systems to monitor network traffic and block malicious behavior.
- Installation of antivirus software to provide users with a safe browsing environment.
- Use of vulnerability detection software for periodic scans of system vulnerabilities and remediation.
- Regular simulation of hacker attacks to practice system recovery procedures in case of information security incidents, ensuring the continuity of website operations.
- Regular backup operations.
- Timely updates of appropriate patches based on security maintenance notices from relevant operating system or application vendors.
Feedback and Updates

If you have any comments regarding this website's privacy and security policies, please feel free to contact us.

This website's privacy and security policies will be revised as needed, and updated terms will be published on this website.